Understand what a shipping manifest is, how it differs from a Bill of Lading, and why accurate manifests are vital for ecommerce shipping and returns.

A concise guide to the five stages of the buyer journey, ending in post-purchase behavior, and how brands can turn that final phase into loyalty using Redo’s tools.

A modern guide to consumer psychology in ecommerce. From pre-purchase decision-making to the post-purchase experiences that shape loyalty.

We’re excited to share some big news: Redo has been named to the 2025 Forbes Cloud 100 Rising Stars list, which recognizes the most promising early-stage cloud companies in the world.

Yotpo is phasing out its Email and SMS products to refocus on core offerings—here’s how it impacts brands and where Redo fits in.

Efficient reverse logistics can reduce costs and improve customer satisfaction. In this article, we will explore key strategies and technologies to optimize reverse logistics for businesses.

Want to make returns easier for your Shopify store? This article covers the best Shopify returns apps that simplify returns and exchanges, boost efficiency, and enhance customer satisfaction.

Learn how Redo helps ecommerce brands simplify returns, improve post-purchase experiences, and scale with a free, customer-friendly platform.

Making returns easier doesn’t increase return rates—the data and our experience prove it.

This guide outlines proven strategies to reduce your return rate, incorporating both cutting-edge technology like ecommerce returns software and customer-centric approaches that enhance the overall shopping experience.

This report delves into the current state of ecommerce returns, examining industry-specific return rates, analyzing trends over the past five years, and pinpointing the key factors driving these changes.

When customers know they can return an item without incurring additional costs, it significantly reduces the perceived risk of making a purchase. This peace of mind can be the tipping point that transforms a hesitant browser into a confident buyer.

Even with few returns, a smooth, automated process can turn each one into a chance to build loyalty and repeat sales.

Explore the top AI tools reshaping ecommerce, helping brands improve customer service, optimize inventory, and drive smarter growth.

As e-commerce continues to boom and consumer expectations evolve, retailers are facing unprecedented rates of returns, particularly in apparel and footwear.

A smooth, hassle-free returns process can turn a pain point into a loyalty driver. Learn practical steps to make returns easier, faster, and more customer-friendly for your ecommerce store.

Optimize your return flow to drive business growth